Conference and Special Events ManagerConference and Special Events Manager

<p class="text-node">Responsible for ensuring compliance with the standards of a five-diamond hotel in the coordination of conferences and banquet events, this position requires a very high level of customer service, an ability to anticipate client needs, and a capacity to view client follow-up as an opportunity to develop a long-term relationship.</p><p class="text-node">Your main responsibilities:</p><ul class="list-node"><li><p class="text-node">Coordinate banquet events during conferences and special events according to the quality standards of the Ritz-Carlton Montreal while adhering to the budgets set by management;</p></li><li><p class="text-node">Act as the main point of contact for the client, understand their needs and desires, anticipate their requests, and ensure the smooth running of services;</p></li><li><p class="text-node">Follow up with clients after events and manage any feedback from clients;</p></li><li><p class="text-node">Enter data into the CITY computer system;</p></li><li><p class="text-node">Solicit new clients;</p></li><li><p class="text-node">Be present at certain events that require your attendance;</p></li><li><p class="text-node">Collaborate and participate in sales department meetings;</p></li><li><p class="text-node">Participate in the development of menus and promotions for the banquet department;</p></li><li><p class="text-node">Ensure that all information is communicated to all departments involved in the smooth operation of conferences and events.</p></li><li><p class="text-node">Ability to plan and deliver multiple events at once while respecting requirements and deadlines.</p></li><li><p class="text-node">Invoice verification;</p></li><li><p class="text-node">Maintain effective relationships with other team members and with the executive chef and their team.</p></li></ul><p class="text-node"></p>