Hotel Concierge – Guest Experiences
Offer published on Apr 22
About Montréal Marriott Château Champlain
Ouvert pour l’emblématique Expo 67, l’hôtel Marriott Montréal Château Champlain est un véritable symbole de l’héritage et de l’élégance au cœur de la ville. Avec son architecture unique et son emplacement privilégié, l’hôtel combine son riche passé avec des installations modernes pour offrir une expérience inégalée.
Les invités peuvent savourer une gastronomie raffinée au Lloyd, profiter de vues panoramiques sur la ville depuis la terrasse Belvu, assister à des événements exclusifs dans le théâtre Caf’Conc’ et se détendre dans notre gym ultramoderne avec ses superbes vues sur Montréal.
Que ce soit pour un voyage d’affaires, une escapade romantique ou une célébration, nous offrons un service exceptionnel et des souvenirs inoubliables dans un cadre où histoire et innovation se rencontrent.
Job description
Workplace: 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9
Status: Part-time
Salary: $24 per hour
Marriott Château Champlain has always been at the heart of Montreal's tourism and commercial activity. Located in downtown Montreal, our fully renovated hotel boasts 614 rooms and suites, as well as 23 meeting rooms. To meet the demands of a constantly evolving market, we are looking for someone who can provide our guests with an innovative, unique, and memorable experience.
Main tasks
-
Warmly welcome and greet guests upon arrival and departure.
-
Ensure guest satisfaction throughout their stay.
-
Provide information about the hotel and its services.
-
Respond to guest requests efficiently and courteously.
-
Make reservations (restaurants, shows, excursions, taxis, etc.).
-
Offer local recommendations (places to visit, events, good spots).
-
Organize personalized services (flowers, surprises, tour guides, etc.).
-
Handle guest complaints or issues and find quick solutions.
-
Coordinate with other hotel services (reception, housekeeping, room service).
-
Maintain updated contacts and local partnerships (taxis, agencies, restaurants, etc.).
-
Manage the arrival, reception, and personalized follow-up of VIP guests.
Qualifications and skills
- Elegant, smiling, and refined individual
- Good knowledge of the restaurant industry
- Enjoys working independently
- Have a high standard of quality for our services
- Ability to work under pressure
Languages: Bilingualism (French and English), both spoken and written, is required for this position, as we serve international clients.
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.
Why join the Tidan team:
In addition to competitive salaries, we offer social benefits, such as group insurance that includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to healthcare professionals through the employee assistance program. You also benefit from personal days and vacations scheduled according to the department and hotel you join. A bonus is also provided through our referral program, and much more.
The Tidan human resources team is always there to listen to you and support you in your career within the company. We believe in teamwork and are committed to creating a highly performing team, whether through training or strengthening team relationships. We have admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team among our many job opportunities, whether in the hotel or real estate industry, there is a place for you.
Are you interested?
Send your application to this employer
*For this job offer, you must apply on the employer's website.
