Butler
Offer published on Apr 08
About Corner Collection
Born in Montreal, Corner Collection believes that moments of happiness are the essence of life. Corner is an award-winning collection of boutique hotels, restaurants and spas that awaken the senses with experiences that feed the soul.
With over 45 years of experience in the hotel, restaurant and wellness industry, Corner Collection plays a key role in the development of Old Montreal.
Working at Corner Collection means creating exceptional moments, together.
Job description
We’re
looking for a passionate Maître d’hôtel to join our team at Corner
Collection, an award-winning collection of boutique hotels, restaurants,
and spas that awaken the senses with experiences that feed the soul. Although our
roots have been around for decades, Corner Collection is on a growth journey
and is determined to be globally recognized as a leader in the world of
hospitality by ensuring every guest enjoys a tailor-made and memorable
experience.
Our
flagship establishments, Hôtel Nelligan and Hôtel Place d'Armes were named Best
City Hotels in Canada in the prestigious Travel & Leisure - Best Awards
2023. At Corner Collection, we are driven by a collective
purpose to create moments that delight, captivate, and inspire our guests at
every visit. We foster a strong collaborative culture, and this is felt in all
areas of our purpose-driven organization.
Excellence,
innovation, and design are showcased in everything we do. The food we serve,
the rooms we set up, and the experience we offer are thought-through,
aesthetically pleasing to the eye, and captivate the senses.
WHAT
YOU’LL DO
o Provide our guests with a
warm and personalized welcome, even during busy periods.
o Offer guests impeccable service and help them have memorable experiences in
our establishment.
o Anticipate our guests' needs and quickly respond to their requests while
exceeding their expectations.
o Select, hire, train, and provide feedback to Corner team members to build a
strong, positive, and effective team.
o Foster a respectful and inclusive environment that welcomes and supports
people from all backgrounds, enabling them to reach their full potential.
o Encourage the commitment and retention of Corner team members through
inspirational training, mentoring, daily recognition, and continuous coaching.
o Assign work and schedule servers and crew team.
o Organize set-up and tear-down of dining and banquet rooms.
o Handle complaints, if any, with professionalism, and courtesy.
o Participate in the coordination of events and ensure that they run smoothly.
o Ensure effective communication within the team and with other hotel
departments.
o Maintain optimal use of all facilities and respect established budgets.
o Carry out daily
inspections of service areas and ensure compliance with hygiene, sanitation,
and occupational health and safety standards.
o Perform administrative tasks related to payroll and tip distribution.
Other tasks may be assigned, and so we’re counting
on your flexibility and resourcefulness!
WHAT WE'RE LOOKING FOR...
o
You're passionate, energetic, and professional, with great enthusiasm and exude
positivity.
o You embrace a mindset
that fosters passion, accountability, and excellence.
o You are humble, open to diverse ideas, and believe in the power of our
collective strength to achieve ambitious goals as a team.
o You demonstrate natural leadership and are determined to make a real impact
on the people you interact with, leaving a lasting impression.
o
You are disciplined and process-oriented, but you are also flexible, agile, and
able to work calmly.
o You make people feel good - our guests, the Corner team, and
the community in which you live and work.
o You strive to offer our guests a personalized, unique, and memorable service
that will keep them coming back for more.
o You have solid experience in managing high-performance teams.
o You have a degree in hotel management from a recognized institution AND/OR
relevant experience in a high-end hotel or restaurant.
o You know how to operate a POS system.
o You take pride in maintaining a neat, professional appearance in a clean
uniform.
o You are available to work rotating day, evening, and weekend shifts.
o You are fluent in both French and English to serve international clients.
WHAT’S IN IT FOR YOU…
o The unique opportunity to
lead the service teams of one of Montreal's most renowned establishments,
recognized both locally and internationally.
o A luxurious and upscale environment just steps from a metro station in the
heart of Old Montreal.
o Competitive salary and rewards that recognize excellence and positive
behaviors that reflect our purpose and values.
o A discounted meal when on shift.
o An environment where work-life balance is encouraged, with the possibility of
flexible working hours.
o An exceptional 50% discount at all Corner Collection locations for you and
your loved ones.
o Many opportunities to progress and reach your full potential - we're growing,
and we want passionate, motivated people to grow with us.
o Discounts on the STM Opus monthly pass (a minimum of one month's free transit
per year).
o Access to a group insurance program and group RRSP with employer contribution
for full-time Corner team members, after 3 months of service.
o Access to a recognition program, festive events, and team-building
activities.
MORE ABOUT US...
Born in Montreal, Corner Collection believes feel-good moments are the essence of living. Corner is an award-winning collection of boutique hotels, restaurants, and spas that awaken the senses with experiences that feed the soul. Our collection of upscale properties currently includes Hôtel Nelligan, Hôtel Place d’Armes, Rainspa, Brasserie 701, Kyo Bar Japonais, Modavie, Mama C & Méchant Boeuf.
More about our fantastic journey: Three years after immigrating from Greece, Tony Antonopoulos opened his first restaurant in Old Montreal named "Le Coin" on August 4, 1973. His brother Costa joined him in 1976, and together they developed a hospitality business that has thrived for over 45 years, known until recently as Groupe Antonopoulos. In 2022, Tony entrusted the continuation of his part of the business to his 4 children: Dina, Anna, Dimitri, and Maria. To pay homage to their father's first restaurant, Corner Collection was born.
Requirements
- 1 to 2 years of experience in a similar position;
- Developed sense of customer service;
- Leadership and excellent communication skills;
- Autonomy and sense of initiative;
- Flexible availability (days, evenings and weekends);
- Good knowledge of restoration software (Micros and Opentable, asset);
-
Bilingual in French/English due to frequent communication with international clientele;
- Management training in catering (asset).
Are you interested?
Send your application to this employer
