<p class="text-node">Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset. </p><p class="text-node"> </p><p class="text-node"><strong>About Four Seasons Hôtel Montreal :</strong> </p><p class="text-node">Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture. </p><p class="text-node"><strong>About the role :</strong> </p><p class="text-node">The bell attendant creates a welcoming atmosphere for guests of the hotel, restaurant and banquets. In charge of helping with the transportation of guest luggages, packages and parcels from the room to the method of transportation. Ensures the guest’s departure is flawless. </p><p class="text-node"></p><p class="text-node"><strong>What you will do :</strong> </p><ul class="list-node"><li><p class="text-node">Welcome guests arriving at the hotel, if possible by using their name; </p></li></ul><ul class="list-node"><li><p class="text-node">Manage guest luggage from time of arrival till time of departure. Direct guests to the front desk; </p></li></ul><ul class="list-node"><li><p class="text-node">Ensure proper flow of traffic within the area around the hotel and direct cars and taxis accordingly; </p></li></ul><ul class="list-node"><li><p class="text-node">Help guests with itineraries, recommendations and information about the city and its activities. Call taxis when requested to. Transport guest luggage; </p></li></ul><ul class="list-node"><li><p class="text-node">Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events; </p></li></ul><ul class="list-node"><li><p class="text-node">Greet all persons who pass by the hotel’s entrance and offer them assistance; </p></li></ul><ul class="list-node"><li><p class="text-node">Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Manual; </p></li></ul><ul class="list-node"><li><p class="text-node">Works harmoniously and professionally with co-workers and supervisors; </p></li></ul><ul class="list-node"><li><p class="text-node">Provides a high level of cleanliness in the lobby and luggage storage room; </p></li></ul><ul class="list-node"><li><p class="text-node">Assists guests at the Concierge Desk if need be; </p></li></ul><ul class="list-node"><li><p class="text-node">Accomplish all other associated tasks; </p></li></ul><p class="text-node"></p>
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