Mauricio

Customer service

Created profile on

Location Montreal, Urban agglomeration of Montreal, Montreal (06), Quebec, Canada

Extensive experience in the hotel industry and the ability to deal with guests and clients, resolving complicated situations resulting in guest satisfaction. More than 12 years of experience in the hotel industry, up to 600 rooms. Passionate about my job, providing memorable experiences for guests.
Operations, Reception, Guest Service, Reservations, Night Manager, Public Relations, Executive Floor, Concierge, Butler, Business Center.
Expertise

HospitalityFood servicesTourismEventsOtherAdministration

Years of experience related to expertise

10 or more

Availabilities

Full-time

Last level of completed studies

Professional

Language

EnglishOthers