Mariana
Hospitality Agent, Guest Relations
Created profile onLocation Montreal, Urban agglomeration of Montreal, Montreal (06), Quebec, Canada
Psychology graduate with hospitality experience, skilled in front desk coordination, guest relations, housekeeping supervision, and issue resolution. Known for a proactive attitude, strong teamwork, and attention to detail. Experienced with Opera, Salesforce, and Slack for guest communication, booking management, and service tracking. Seeking to grow into a Front Desk, Housekeeping Supervisor or Guest/Client Experience Lead role within a dynamic hospitality team.
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