ISMAIL

Experienced Night Auditor currently employed at Aloft Montreal Airport with a strong foundation in hospitality operations and customer service. Bilingual professional (English/French/Arabic) pursuing a Master's in Quality Systems Engineering at Concordia University, combining technical analytical skills with hands-on front desk expertise. Proven track record in financial reconciliation, guest relations, and independent problem-solving during overnight shifts. Previous international experience includes liaison work with the International Monetary Fund and various customer-facing roles. Seeking opportunities to contribute reliable service, operational excellence, and multicultural communication skills to hotel front desk operations.