Felipe Augusto

Hello, my name is Felipe Ferreira, and I am a dedicated and customer-focused professional with experience in providing exceptional service in fast-paced environments. I have a strong background in customer service, sales, and teamwork, which I developed through my roles as a Customer Service and Business Assistant at PwC and a Waiter at Restaurante Durante.

In these positions, I honed my ability to communicate effectively, multitask efficiently, and create personalized experiences for clients and guests. I am fluent in English, Spanish, and Portuguese, which allows me to connect with a diverse range of customers and provide inclusive service. My attention to detail, organizational skills, and positive attitude make me well-suited for a role in the hospitality industry, where creating a welcoming and memorable experience for guests is a top priority.

I am excited about the opportunity to bring my skills and passion for customer service to the hotel industry, contributing to a positive and enjoyable stay for guests.