Alessia

With over 10 years of customer service experience, my most memorable time was serving guests at the Fairmont Château Lake Louise Hotel & Resort in Canada's beautiful Rocky Mountains, where I learnt as a Front Desk Agent to be resourceful when finding solutions. Later working as a journalist, I learnt not only how to share stories, but truly listen, multi-task, and build strong connections within the community. I would love to help your guests make memories at your hotel and become a part of their story.