Guest Relation Agent (In the Caribbean)

Montréal, QC

Entrée en fonction

Le plus tôt possible

Type d’emploi

Temps plein


Hôtellerie, Tourisme, Événements


  • Meet and greet guests upon arrival in the resort

  • Escort guests to their rooms and ensure that they meet Club Med’s standards

  • Facilitate clients' stay and collaborate to ensure they have the best experience

  • Act as brand ambassador in the resort

  • Anticipate customer requests and respond proactively

  • Ensure that every remarks are managed by the right services of the resort

  • Assist clients in booking excursions, à la carte restaurants and other activities

  • Inform customers about internal and external services and events


  • Minimum of 2 years experience in customer service

  • Strong analytical and problem-solving skills

  • Very good interpersonal and communication skills

  • Bilingualism (English and French mandatory)

  • Experience in hospitality is an asset

  • Practice of several foreign languages ​​is desired

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Guest Relation Agent (In the Caribbean) chez Club Med

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