Capitaine Valet-Head Capitan

Montréal, QC

Entrée en fonction Le plus tôt possible

Type d’emploi

Temps plein Catégories Hôtellerie, Tourisme, Événements, Attractions
Description

Under the supervision of the Assistant General Manager, the  candidate has an innate sense of hospitality and will deploy the necessary efforts so that the team offers an unforgettable experience. The candidate is organized and evolves with ease in a dynamic environment punctuated by periods of great activity. Warm, discreet and enthusiastic, the Valet Head/Captain participates actively in the orchestration of the memorable stay by the quality of the welcome offered by the team and the ability to manage the daily priorities.

Exigences

Essential functions:

 • Supervise and train the team of valets/doorman/back valet personnel;

• Excellent communication skills/ French and English (other languages an asset)

• Ensure the effectiveness and pro-activity of its team;

• Manage and maximize parking spaces;

• Ensure the cleanliness of the reception area, the parking lots and common areas;

• Participate in the valet service;

• Ensure that the equipment necessary for the proper operation of the service is available;

• Raise awareness and enforce health and safety standards;

• Maintain an excellent relationship with the various departments of the hotel as well as with all external services;

• Offer attentive and personalized service at all times;

• Participate in the management of schedules with the Rooms division director;

• Perform any other tasks required to ensure the quality of the customer's experience during his stay at the hotel.

REQUIREMENTS

Qualifications and skills required:

 • Valid driver's licence class 5 and impeccable driving record;

• Ability to drive a vehicle with manual transmission and to manoeuvre it in confined spaces;

• 1 to 2 years of experience as a valet/doorman;

• Passion for customer service;

• Excellent management of priorities and high capacity to plan;

• Positive leadership;

• Ability to delegate effectively;

• Experience in a team leader position;

• Good capacity and physical endurance;

• Knowledge of the immediate region and tourist points of interest;

• Flexible availability, must be available: days, evenings and weekends;

•Must be perfectly bilingual;

• Careful presentation;


Postuler pour cet emploi

Capitaine Valet-Head Capitan chez LES HÔTELS ST-MARTIN INC. (Le St Martin Montréal)

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