Valet

Why are you important?

You are the first and probably the last point of contact for the guest. Welcome, advice, humor, efficiency, personalization—these elements you master are a guarantee of quality and prosperity for an establishment like ours. By building relationships with clients, no one is better than you at maintaining such valuable connections.

Job Nature

Discover the job of a valet attendant, which involves welcoming our guests and assisting them with their vehicles and luggage. You interact with clients in a way that generates a relationship and atmosphere that reflects the standards of the brand.

Tasks

As a valet attendant, you will perform several tasks:

● Greet the guest upon arrival;

● Take charge of the guest's vehicle at the entrance of the establishment;

● Park the guest's vehicle in the hotel parking lot or at other designated locations;

● Complete the parking ticket;

● Retrieve the guest's vehicle at the entrance of the establishment upon request during their stay and upon departure;

● Escort the guest to their room, mentioning the services offered as well as the restaurant/bar hours;

● Explain to the guests how to use the room appliances, such as heating, Internet, Star Service…;

● Provide the requested information to the guests;

● Any other related tasks.

Schedules

There are many possibilities: day shifts, evening shifts, weekends, and holidays.

Compensation and Benefits

● Salary: $18.52/hour (-10% during the probation period, full salary afterward).

● 8 sick days + 3 personal days + 9 holidays (as per the collective agreement);

● Group RRSP with employer contribution and the option to contribute to the FTQ Fund with employer contribution;

● Uniform provided and maintained;

● Cafeteria with all necessary equipment;

● Discounts on certain services/amenities provided by the Hilton chain;

● Advancement opportunities: If you want to spend your entire career as an ambassador of the guest experience—valet, doorman, attendant—that’s perfect. If you want to develop your skills and advance, that's also possible. We have several hotels in Montreal and other regions.

Expected Qualities

● Dynamism

● Interpersonal skills

● Honesty

● Autonomy

● Initiative

● Teamwork

● Courtesy

● Professional appearance

Essential Skills and Attitudes

● Customer service skills;

● Professional attitudes and behavior (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.);

● Proficiency in French and English. Proficiency in other languages is an asset;

● Good physical condition;

● Verbal communication skills;

● Possession of a driver’s license and an excellent driving record.