Valet & Bellperson
Offer published on Sep 12
About HOTEL10 Montréal
Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.
Job description
Workplace: 10 Sherbrooke O, Montreal, Quebec H2X 4C9
Status: Full-time
Schedule type: Day, evening, and weekends.
Salary: 17.68$ per hour + Tips
Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.
Reporting to the Director of Front desk, the Valet & Bellperson plays an essential role in welcoming and assisting guests at the hotel. You will be responsible for providing exceptional service by taking care of guests' vehicles, offering luggage assistance, and ensuring a memorable experience from arrival to departure. You will be the friendly and welcoming face of the establishment, providing first-class service and creating a positive experience for each guest. Your professionalism, customer service skills, and attention to detail will contribute to the outstanding reputation of the establishment.
Job Description:
- Warmly welcome guests upon arrival and extend a friendly greeting.
- Professionally and securely handle guests' vehicles.
- Park and retrieve vehicles following the establishment's procedures.
- Assist guests with their luggage, escort them to their rooms, and provide information about the hotel's facilities.
- Provide information about local attractions, restaurants, and available services in the area.
- Ensure cleanliness and neat presentation of the lobby area and outdoor spaces.
- Offer fast and efficient valet service during peak hours.
- Coordinate with other departments to fulfill special guest requests.
- Manage requests for taxis, special transportation, and provide directions to requested destinations.
- Provide courteous and professional service at all times, adhering to the establishment's standards.
Qualifications and Skills:
- Excellent verbal and non-verbal communication skills.
- Ability to work effectively in a dynamic environment and handle multiple tasks simultaneously.
- Strong sense of hospitality and customer service.
- Good physical condition to handle luggage and move quickly.
- Ability to work as part of a team and collaborate with other departments.
- Possess a valid Class 5 driver's license.
- Ability to drive both manual and automatic vehicles.
- Ability to maintain confidentiality of guest information.
- Proficiency in one or more foreign languages is an advantage.
Languages: Bilingualism (French and English), both oral and written, is required for this position as we serve an international clientele.
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.
To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.
Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Requirements
DES (diplôme d'études secondaires)
1 ans
Are you interested?
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*For this job offer, you must apply on the employer's website.
