At LUMI, every detail counts. We create an immersive experience where service becomes an art, blending precision, elegance, and emotion. The server embodies excellence in dining service by providing a smooth, refined, and memorable experience. They are a true ambassador of our identity and our standards.Responsibilities<ul class="list-node"><li>Welcome each guest with distinction and personalized attention</li><li>Master precise, smooth, and silent service</li><li>Anticipate needs with accuracy and discretion</li><li>Advise with finesse on wines and food pairings</li><li>Highlight the menu with a sensory and narrative approach</li><li>Ensure flawless setup</li><li>Maintain harmonious communication with the kitchen</li><li>Strictly adhere to quality, hygiene, and service standards</li><li>Handle payment transactions for bar and restaurant bills.</li><li>Answer the phone and greet customers when the maître d'hôtel is unavailable.</li></ul>Working Conditions<ul class="list-node"><li>An environment of excellence and creativity within a dynamic and innovative hotel group</li><li>A culture of detail and precision</li><li>The opportunity to be part of a unique experience</li><li>Variable and demanding work hours, typically requiring availability during lunch, evenings, weekends, or holidays.</li><li>A role requiring long hours standing.</li><li>Work may be performed under pressure during peak times and may require dealing with sometimes demanding customers.</li><li>The number of hours per week may vary depending on the tourist season, but it is a full-time position (between 32 and 40 hours per week).</li><li>Compensation corresponds to the minimum wage with industry tips, and server tips are established according to the SonoLux tipping policy.</li></ul>

Skills, Qualifications, and Experience<ul class="list-node"><li>Experience in upscale or gourmet dining</li><li>Strong attention to detail and elegance</li><li>Passion for service, gastronomy, and wine</li><li>Impeccable posture and interpersonal intelligence</li><li>Skills in customer service, managing difficult clients, and conflict resolution</li><li>Knowledge of reception techniques</li><li>Abilities in verbal communication, reading non-verbal cues, and active listening</li><li>Professional attitudes and behaviors (teamwork skills, autonomy, dynamism, friendliness, honesty, integrity, versatility, initiative and responsibility, attention to detail, organizational skills, patience, etc.)</li><li>Team spirit</li><li>Good stress resistance</li><li>Bilingualism (French and English). Mastery of other languages is an asset</li><li>Ability to handle monetary transactions</li><li>Knowledge and application of basic health and safety principles, as well as hygiene and sanitation</li></ul>

Server

Company

Restaurant LUMI

Job description

Requirements

Interested?

Apply to this job

More opportunities for you

Chef - La Cage Complexe Desjardins

Cuisinier - La Cage Complexe Desjardins

Human Resources Director

ServerServer