Offer published on Nov 10
Workplace: 3125 boulevard Hochelaga, Québec, Quebec, Canada, G1V4A8
Salary: Starting at 54 000$ per year
Located at the gateway to Quebec City, the Travelodge Quebec offers 230 rooms and suites, as well as 12 conference and banquet rooms. Whether for leisure or business, the Travelodge Quebec is distinguished by its complete range of services: ample free covered parking, events for up to 450 people, free Wi-Fi, indoor pool with sauna, Bistro Bar, and many others. Our ideal location provides quick and easy access to the region's road network, and the hotel is within walking distance of the region's most famous attractions and the best shopping and dining in the area.
If you are passionate about sales and are a sociable person with excellent interpersonal skills, we have an opportunity for you!
Reporting to the General Manager, the Director of Food and Beverage is responsible for the overall management of the restaurant and kitchen operations. You will work closely with the management team to develop and implement strategies to optimize food service quality, customer satisfaction, and profitability.
- Supervise and coordinate all restaurant operations, including room service, banquet services, and bar operations.
- Develop and implement restaurant policies and procedures to ensure high standards of quality, service, and customer satisfaction.
- Manage and train a team of food and beverage staff, including chefs, servers, sommeliers, and mixologists, ensuring they have the necessary skills to deliver an exceptional experience.
- Establish and monitor restaurant budgets, ensuring food, beverage, and labor costs are controlled and aligned with financial goals.
- Collaborate with the purchasing department to select and negotiate with food and beverage suppliers, ensuring product quality and competitive pricing.
- Ensure compliance with food safety and hygiene standards, overseeing regular inspections and adherence to relevant regulations.
- Analyze food and beverage performance in terms of sales, costs, and customer satisfaction, implementing continuous improvement initiatives.
- Develop marketing and promotional strategies to attract and retain customers, utilizing techniques such as advertising, special offers, and events.
- Maintain competitive intelligence to identify market trends, new opportunities, and necessary adjustments in the food and beverage offerings.
- Collaborate with other departments, such as accommodations and events, to deliver a consistent and high-quality overall guest experience.
- Strong human resource management skills (team management, conflict resolution, etc.).
- Sales, marketing, negotiation, and customer service aptitude.
- Professional attitude and behavior (teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.).
- Proficiency in French and English. Knowledge of other languages is an asset.
- Knowledge of the tourism industry and customer needs.
- Understanding and application of labor standards, basic principles of health and safety, as well as hygiene and sanitation.
- Strong written and verbal communication skills.
- Familiarity with basic operation of relevant computer systems.
- Leadership and decision-making ability.
Education: College diploma in tourism or hospitality - an asset
What the hotel offers you:
- Benefits and reduced rates for travel in Wyndham and Tidan Group hotels
- Free parking
- Free access to the fitness room
- Meals provided during shifts
- Health and dental insurance
- Dry cleaning services
- Six (6) sick days
Required Years of Experience:
- 1 to 2 years or more in sales and/or event coordination and/or in a tourism business.
Who are we:
Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, please visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You also have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.
Social life is at the heart of the company, especially after the pandemic. Each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector. There is a place for you.
Diplôme d'étude collégial