Sales Support Coordinator

Montreal, QC and Dorval, QC

Start date As soon as possible

Job type

Full-time Category Hospitality

Premiere Suites - Montreal is currently looking for an Sales Support Coordinator / Customer Service Representative who will be responsible for maintaining the day-to-day sales administration and customer support. 


Duties & Responsibilities

  ·Accurately process incoming reservations in a timely manner

· Daily management of online reservation platforms, CRM, web inquires and incoming leisure requests for short & long term reservations

· Ensure regional reservations are kept up-to-date with all extensions notices updated.

· Maintain reservation board with up-to-date accuracy

· Maintain suite inventory on reservation board with up-to-date accuracy

· Assists with guest check-ins

· Showing suites to potential guests

· Help team members with month end closing tasks

· Review client credit applications and perform credit reference check

· Invoicing 

· Process credit card payments

· Other duties as required to assist the team


General Support 

 · Must have excellent organizational skills and ability to work with minimal supervision in a fast-paced hospitality environment

·  Provide customer service

· Process orders in a timely matter, including producing client contracts, reservation orders and invoices and receipts of payments

· Keep records of customer interactions, and make adjustments to customers’ account

· Liaise with various departments to ensure customer satisfaction and maximize productivity

· Assist sales team

· Other duties as required to assist the team



· A minimum of one year related work experience

· Candidate must be fully bilingual in both French and English.

· Must have access to a vehicle.

· Must live in the Montreal area or surrounding area.

· Must be proficient in all aspects of Microsoft Office.

· Previous CRM experience is an asset.

· Ability to work independently as well as being a team player.

·  Most importantly: Well organized and detail oriented




· Access to group insurance benefits

· Access to gym on premises

· Convenient location in Dorval with free parking and easily accessible via public transit, also close to various restaurants and stores

· Positive work environment, with an outgoing and collaborative team

Apply for this job

Sales Support Coordinator at Premiere Suites

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