Room Service Attendant

Immerse yourself in the captivating universe of Corner Collection, a prestigious portfolio that embodies decades of history in hospitality and gastronomy. We are firmly committed to leading globally, crafting exceptional experiences across our acclaimed hotels, spas, and restaurants. At Corner Collection, we live by our four core values: community-mindedness, passion, initiative, and a pursuit of excellence.

Our flagship properties, Hôtel Nelligan and Hôtel Place d’Armes, have been distinguished as Canada’s top urban hotels by the prestigious Travel & Leisure – Best Awards 2023.

Join us to play a pivotal role in our mission to exceed expectations and create unforgettable, bespoke moments for our guests.

We are seeking a passionate Room Service Attendant to join our team. As a member of our food and beverage service team, your primary role will be to take guests’ orders for food and drinks and ensure their delivery and service directly to their rooms. You will play a crucial role in enhancing the guest experience by providing prompt, efficient, and courteous service. Your commitment and attention to detail will ensure an exceptional experience for our guests, leaving them with a memorable impression of their stay with us.

WHAT YOU’LL DO

• Take guests’ food and beverage orders in a courteous and professional manner.
• Prepare service trays and carts with care and attention to detail.
• Deliver orders to guest rooms promptly and efficiently.
• Provide quality service by addressing any additional guest needs.
• Collect used trays from rooms and hallways within the allotted time.
• Make rounds on floors to retrieve dishes, tray tables, and trays left by guests in corridors.
• Ensure the continuous supply of minibars available to hotel guests.
• Check the inventory and cleanliness of minibars in each room.
• Always maintain a neat and professional appearance.
• Collaborate with the kitchen and service teams to ensure guest satisfaction.
• Adhere to the establishment’s safety and hygiene standards.

Other tasks may be assigned, and so we’re counting on your flexibility and resourcefulness!

WHAT’S IN IT FOR YOU

• A unique opportunity to lead the service teams of one of Montreal’s most renowned establishments, recognized both locally and internationally.
• A luxurious and upscale environment just steps from a metro station in the heart of Old Montreal.
• Competitive salary and rewards that recognize excellence and positive behaviors that reflect our purpose and values.
• Access to a Meal program.
• An environment where work-life balance is encouraged.
• An exceptional 50% discount at all Corner Collection locations for you and your loved ones.
• Many opportunities to progress and reach your full potential – we’re growing, and we want passionate, motivated people to grow with us.
• Discounts on the STM Opus monthly pass.
• Access to a group insurance program and group RRSP with employer contribution for full-time Corner team members.
• Access to a recognition program, festive events, and team-building activities.

WHAT WE’RE LOOKING FOR

• You have the energy, stamina, and availability for this demanding role, with flexible hours including evenings, weekends, and holidays.
• You are bilingual in French and English for effective communication with an international clientele.
• You consistently maintain exemplary service standards.
• You are passionate, friendly, and professional, with a positive attitude and contagious enthusiasm.
• You embody a culture focused on excellence, accountability, and collaboration.
• You are disciplined and process-oriented, capable of working calmly in all situations.
• You create a welcoming environment for our guests, colleagues, and the community.