Équipier(ère) à l’entretien ménager / House attendant
Reports to: Assistant Rooms Operations Managers
Hourly Rate: $24.19
*Due to local laws, we will consider candidates who are authorized to work in Canada and are fluent in English and French, both spoken and written.
The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.
The House Attendant ensures the cleanliness and perfection of the guest areas of the hotel and residences. They also supports the Guestroom Attendants by ensuring guest room supplies are well stocked, trash and debris are removed as well as other cleaning duties as assigned. This person is also responsible for delivery of guest request items to guest rooms.
Keep all guest and residence corridors neat, vacuumed and dusted;
Make sure mirrors, furniture, floors, elevators and doors are clean and mark-free;
Keep all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas;
Move racks of clean room linen to guest room floors;
Stock Linen Storage Rooms and Armoires daily with supplies and amenities;
Empty trash and dirty linen from guest room floors;
Assist Housekeepers as required. Help move beds and furniture, turn mattresses, remove or hang sheers and drapes;
Pick up and deliver guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-aways;
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in our Employee Handbook;
Work harmoniously and professionally with co-workers and supervisors;
Carry out any other related duties as specified by your Supervisor;
Desired Skills and Qualifications
Previous housekeeping or janitorial experience in a luxury hotel ideal;
Knowledge of the various cleaning products and machines used is a plus;
Ability to push, pull, lift and carry up to 50lbs;
Requires reading, writing and oral proficiency in French and English;
Ability to work all shifts (mornings, evenings, weekends and overnight)
Attention to the details and ability to multi-task is important;
What's in it for you?
Discounts at MARCUS Restaurant and our 5 Star Spa
Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.
Complimentary meal per shift in our employee dining room (Café 1440)
Excellent training and development program
Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability)
The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations.
*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws