Relief Night Auditor-Pyramid Lake Resort

Jasper, AB

Start date As soon as possible

Job type

Full-time Categories Hospitality, Tourism
Description

Relief Night Auditor – Pyramid Lake Resort

Hourly Rate: $16-$17 per hour

 

 

GENERAL:                        

This very diverse position requires all the personality traits of a top-notch Front Desk Agent, basic accounting skills and the ability to be a self-starter. The Relief Night Clerk at Mountain Park Lodges is a great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours. In addition to working as a night auditor, this employee will also work some front desk shifts during the day.

 

RESPONSIBILITIES:     

  • Process telephone calls
  • Process group arrivals and departures
  • Register arriving guests and assign rooms
  • Process guests’ departures, calculate charges and receive payment
  • Take, cancel, and change room reservations
  • Resolve guest complaints and refer to Supervisor as required
  • Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager
  • Balance cash and complete balance sheets, cash reports and related forms
  • Provide information on hotel facilities and services, and local points of interest
  • Arrange services required for guests with special needs
  • Learn the Emergency Response Manual thoroughly
  • Perform related Front Desk duties as directed by Supervisor


Requirements

QUALIFICATIONS:

  • Minimum grade 12 education or equivalent
  • Basic knowledge of accounting and computers an asset (will train)
  • Experience as Front Desk Agent an asset
  • Ability to accept direction and work with minimal supervision
  • Customer Service oriented
  • Able to work evenings and nights
  • Ability to work within a team concept

Apply for this job

Relief Night Auditor-Pyramid Lake Resort at Mountain Park Lodges

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