Receptionist

Offer published on Jan 17

Company

Manoir Hovey

5 offers

Offer details

Start date: 12 mai 2023

Full-time, Part-time

Hospitality, Food services, Tourism, Spa & Wellness

North Hatley, QC

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About Manoir Hovey

Le Manoir Hovey est un établissement 5 étoiles et est l'unique propriété Relais & Châteaux en bordure d'un lac au Québec. Le Manoir Hovey offre un emplacement idyllique, situé sur le bord du lac Massawippi. Nous offrons 2 restaurants, 39 chambres et suites, un spa complet (à partir de l'automne 2022) et une multitude d'activités à l'année.

Job description

A 5-star Relais & Châteaux lakeside inn, Manoir Hovey is looking for a Receptionist to join our award-winning team in the cuisines of Restaurant Le Hatley.

Under the supervision of our Concierge and Front Desk Manager, the Receptionist is responsible for the following:

  • Welcoming guests upon their arrival, accompanying them to their room while providing basic information about the hotel and services.

  • Taking reservations over the phone and processing the ones arriving through the online reservation system accordingly.

  • Proceed to guests' departure and payment. Make sure their stay met their expectations.

  • Answer guests questions, over the phone or by email.

  • Provide a 5-star service in accordance to Relais & Châteaux standards at all time.

Benefits:

  • Pleasant lakeside work environment.

  • Young and dynamic team

  • Competitive salary
  • Discounts at our restaurants & Spa

  • Parking

  • Uniform provided

  • Possibility of advancement

Requirements

- Excellent presentation 

- Customer service skills

- Professional attitudes and behaviour (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.)

- Knowledge of French and English. Proficiency in other languages is an asset.

- Ability to carry out monetary transactions

- Methodical, speed and precision

- Knowledge of IT tools (Microsoft Office, Google Docs/Drive Gmail, etc.)

Are you interested?

Send your application to this employer