Receptionist

North Hatley, QC

Start date As soon as possible

Job type

Full-time, Part-time Categories Hospitality, Food services, Tourism
Description

A 5-star Relais & Châteaux lakeside inn, Manoir Hovey is looking for a Receptionist to join our award-winning team in the cuisines of Restaurant Le Hatley.

Under the supervision of our Concierge and Front Desk Manager, the Receptionist is responsible for the following:

  • Welcoming guests upon their arrival, accompanying them to their room while providing basic information about the hotel and services.

  • Taking reservations over the phone and processing the ones arriving through the online reservation system accordingly.

  • Proceed to guests' departure and payment. Make sure their stay met their expectations.

  • Answer guests questions, over the phone or by email.

  • Provide a 5-star service in accordance to Relais & Châteaux standards at all time.

Benefits:

  • Pleasant lakeside work environment.

  • Young and dynamic team

  • Competitive salary
  • Discounts at our restaurants

  • Parking

  • Uniform provided

  • Possibility of advancement

Requirements
- Excellent presentation 

- Customer service skills

- Professional attitudes and behaviour (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.)

- Knowledge of French and English. Proficiency in other languages is an asset.

- Ability to carry out monetary transactions

- Methodical, speed and precision

- Knowledge of IT tools (Microsoft Office, Google Docs/Drive Gmail, etc.)

Apply for this job

Receptionist at Manoir Hovey

Add another document (optional)

By signing up, you confirm having read and accepted our terms of use and our privacy policy.