Private Bar Attendant

Job Summary 

An important member of the room service team who, as a whole, is responsible for the replenishment and cleanliness of the hotel's mini-bars. Pay attention to detail by ensuring that all rooms have a full mini bar and in excellent condition. Also participates in various deliveries of room service. 

• Stock and replenish private bar items, and compute and relay guest charges accurately to Front Office;  

• Keep an accurate par if food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas;   

• Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units;   

• Check quality and expiration of all items; discard and replace according to established procedures;  

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact;  

• Work harmoniously and professionally with co-workers and supervisors;   

• Assist with room service tray removal; 

• Assist with delivery of in-room amenities; 

• Works harmoniously and professionally with co-workers and supervisors; 

• Assists in setting tray tables for delivery; 

• Walk guest floors and retrieve any Room Service-related items from guest floor/room; 

• Reports all incidents or unusual situations to the supervisor as quickly as possible; 

• Perform any other related tasks; 

Desired Qualifications and Skills 

• 1 – 2 years’ experience in the same role, ideally in a luxury hotel environment; 

• Strong command of the French and English languages; 

• An affinity for guest service; 

• Good interpersonal skills; 

• Move about facility and stand for long periods of time; 

• The ability to carry up to 30lbs (13kg); 

• A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays; 

• The ideal candidate will also have a strong attention to detail and the ability to multitask; 

What's in it for you?       

• Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;    

• Discounts at MARCUS Restaurant and our 5 Star Spa;    

• Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.;    

• Complimentary meal per shift in our employee dining room (Café 1440);    

• Retirement plan with employer match;    

• Paid time off, vacation days and 2 additional floating holidays per year;    

• Excellent training and development program;    

• Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability);    

• And so much more!

The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations.