Private Bar Attendant
Offer published on May 10
Start date: As soon as possible
Hospitality, Food services, Tourism
About Four Seasons Hôtel Montréal
The Four Seasons Montreal is a 169-room luxury hotel that opened on May 8, 2019. The recipient of Forbes Travel Guide's 2021 prestigious 5-Star Hotel and Spa distinction, it is the only hotel in the city to have received this award and is one of only two hotels in Canada to have received 10 Forbes stars, making it the luxury destination of choice in Montreal.
Private Bar Attendant
Division: Food & Beverage
Department: Room Service
Reports to: Room Service Manager
Status: Full-Time Position
Hourly Rate: $23.62
* Due to local laws, we prioritize applicants who have permission to work in Canada, and are fluent in English and French, both orally and in writing.
The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.
An important member of the room service team who, as a whole, is responsible for the replenishment and cleanliness of the hotel's mini-bars. Pay attention to detail by ensuring that all rooms have a full mini bar and in excellent condition. Also participates in various deliveries of room service.
Stock and replenish private bar items, and compute and relay guest charges accurately to Front Office;
Keep an accurate par if food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas;
Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units;
Check quality and expiration of all items; discard and replace according to established procedures;
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact;
Work harmoniously and professionally with co-workers and supervisors;
Assist with room service tray removal;
Assist with delivery of in-room amenities;
Works harmoniously and professionally with co-workers and supervisors;
Assists in setting tray tables for delivery;
Walk guest floors and retrieve any Room Service-related items from guest floor/room;
Reports all incidents or unusual situations to the supervisor as quickly as possible;
Perform any other related tasks;
Desired Qualifications and Skills
1 – 2 years’ experience in the same role, ideally in a luxury hotel environment;
Strong command of the French and English languages;
An affinity for guest service;
Good interpersonal skills;
Move about facility and stand for long periods of time;
The ability to carry up to 30lbs (13kg);
A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays;
The ideal candidate will also have a strong attention to detail and the ability to multitask;
What's in it for you?
Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;
Discounts at MARCUS Restaurant and our 5 Star Spa;
Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.;
Complimentary meal per shift in our employee dining room (Café 1440);
Retirement plan with employer match;
Paid time off, vacation days and 2 additional floating holidays per year;
Excellent training and development program;
Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability);
And so much more!
The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations.
*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
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*For this job offer, you must apply on the employer's website.