Night Auditor and Front-Desk Manager

Montreal, QC

Start date 22 February 2021

Job type

Full-time Categories Hospitality, Tourism
Description

We are currently seeking a full-time candidate for the permanent position of overnight front-desk manager and auditor to join our team at Motel Ideal Lajeunesse. The position would entail both reception work and managerial tasks. 

Management tasks:
  • Work with general manager about the operation of the business
  • Implement new front-desk policies
  • Answer and followup customer requests
  • Occasionally replacing receptionists in case of emergencies
Reception tasks:
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
Night auditor tasks:
  • The auditor will be in charge of verifying the worksheets of the current day's employees.
  • Preparing the worksheets for the following day.
  • Verifying time cards and entering them into an Excel worksheet in preparation for salary payments.
Schedule:
The night shifts are from 23:30 to 7:30. For example, a standard week could be 4 night shifts from Thursday to Sunday. The schedules are usually fixed and rarely vary except due to particular circumstances.

Wages: 
Night auditor shifts starting at $20/h. Daytime shifts starting $18/h. Different rates apply for training (first 1-2 weeks) and probation periods (first 3 months). However, this salary is subject to potential raises depending on the quality of the work completed. 
Requirements

  • Experience in customer service is a must
  • Communication proficiency in French and English
  • Available every day of the week (including weekends)
  • Management experience is a plus
  • Intermediate computer usage capabilities
  • Strong sense of responsibility
  • Professionalism
  • Organization
  • Handles pressure

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Night Auditor and Front-Desk Manager at Motel Idéal Lajeunesse

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