Night Auditor

Quebec City, QC

Start date As soon as possible

Job type

Part-time Category Hospitality
Description

Status : Part-time: ( Friday Saturday ), from 11 p.m. to 7 a.m. The hourly wage offered is $22.16. Located at the gates of Quebec City, the Hotel Travelodge Quebec by Wyndham offers 230 rooms and suites, as well as 12 conference and banquet rooms including a 4,500 square foot ballroom. Whether for leisure or business stays, the Travelodge Québec stands out for its full range of services: large free covered parking, events that can accommodate up to 450 people, indoor swimming pool, Bistro Bar and more. Our ideal location allows quick and easy access to the region's road network and the hotel is within walking distance of the region's most famous attractions and the best shops and restaurants in the area. A dynamic team waiting for you. Be part of a friendly and supportive work environment. If you like challenges and customer contact, we want to meet you! Under the authority of the Front Desk Manager, a night auditor is an employee of the administrative services whose function is to verify the commercial transactions carried out during the day in order to balance the accounts and deposits and to close the tills, while providing reception during the night. He assumes the role of receptionist by welcoming customers so that they can enjoy the best hotel experience.

Requirements

Task description:

  • Classify the commercial transactions carried out during the day,
  • Verify and correct transaction records and update hotel guest notes,
  • Balance the accounts and close the tills of the various points of sale,
  • Produce the daily income report,
  • Answer the phone and route incoming calls,
  • Take reservations,
  • Perform departures and arrivals,
  • Manage reservations and group arrivals,
  • Collaborate with the security department,
  • Dealing with customer complaints,
  • Other administrative and/or accounting tasks.
Training:

  • High school diploma - Asset
Skills  :

  • Knowledge of the hotel industry - Asset
  • Demonstrate professionalism at all times - Asset
  • Able to work in a team - Asset
  • Have interpersonal skills - Asset
  • Autonomous - Asset
  • Punctual - Asset
  • Resourceful - Asset
  • Reliable - Asset
  • Ability to work in a team - Asset
  • Ability with problem solving - Asset
  • Knowledge of tourist attractions and the city in general - Asset
Languages ​​:
  • Written English - Average - Requirement
  • Spoken English - Average - Requirement
  • Written French - Medium - Requirement
  • French spoken - Medium - Requirement
For our unionized positions, the salary offered is based on the collective agreement in effect. For other positions, salary is based on experience. In addition, it comes with social benefits and preferential rates in all hotels owned by the Tidan Group. The use of the masculine in this document designates both men and women.

 

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Night Auditor at Hôtel Travelodge Québec

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