Night Auditor (full time) $25.78/hour + benefits

Longueuil, QC

Start date As soon as possible

Job type

Full-time Category Hospitality
Description

The Holiday Inn Longueuil is looking for a full time Night Auditor to join our team immediately. We are looking for an ambitious and hardworking professional who enjoys doing some calculations as well as meeting the needs of our guests. The auditor will be responsible for all end-of-day accounting functions and will need to communicate with our management team to ensure the satisfaction of our guests. The ideal candidate should be able to work independently, complete basic tasks, such as checking customers in and out, balancing accounts, communicating with housekeeping, and taking initiative when necessary. Flexible hours and a willingness to work additional hours when necessary are essential.

NIGHT AUDITOR RESPONSIBILITIES
  • Greet guests upon their arrival, check them in and provide them with all the information they need to enjoy their stay.
  • Verification and report of day shift balances.
  • Schedule guest wake-up calls 
  • Check that all work has been done by other departments at the end of the day.
  • Respond to guest inquiries, concerns and complaints.
  • Answer the phone and make reservations.
  • Perform computer functions so that they are completed at the end of the day.
  • Prepare invoices for customers departing.
  • Count cash drawers and record receipts, to make sure everything is balanced.
Requirements
Night auditor skills
  • High school diploma or GED required.
  • 2+ years of experience in customer service or hospitality.
  • Excellent communication and math skills.
  • Ability to learn computer functions and other skills on the job.
  • Exceptional customer service skills.

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Night Auditor (full time) $25.78/hour + benefits at Holiday Inn Montréal - Longueuil

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