Night Auditor / Front Desk Agent

Start date As soon as possible

Job type

Full-time, Part-time Category Hospitality
Description

Main functions:

We are looking for a Part-Time Night Auditor and Part-Time Front Desk Agent to join our team immediately. We’re looking for an ambitious, hardworking professional who loves to crunch number in between responding to guests needs. The Auditor will be responsible for all EOD accounting functions and will need to communicate with the security team to ensure the safety of our guests. The agent assists with client care, daily tasks on managing the front desk and customer service. The ideal application should be able to work autonomously with no one to assist him or her with basic function (See responsibilities below).

Reports to: Front Office Manager

Responsibilities:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Audit and balance reports from the day shifts
  • Schedule guest wake-up calls and reservations for the following day
  • Verify that all EOD work has been performed by other departments
  • Respond to guest inquiries, concerns and complaints as needed
  • Answers phones and place reservations
  • Run EOD computer functions so they are complete by the end of the shift
  • Prepare guest bills for next-day checkouts and process reservation cards
  • Balance cash drawers and record receipts
  • Facilitate the deposit of guests valuables in hotel safe

Salary to be discussed

If you think you have what it takes to be part of a dynamic team in a dynamic enterprise, please email your resume. We will contact only those candidates we wish to interview.

Salary: $15.00 to $20.00 /hour

Job Type: Full-Time

Requirements

Employment and Skill Requirements:

  • Must have 2+ years of experience in hospitality or a similar field
  • Strong problem-solving and execution skills. Operationally-minded.
  • Organized and detailed oriented
  • Able to work a flexible schedule
  • Strong written and verbal communication skills - able to write succinct messages and communicate clearly
  • Information technology skills: Microsoft Excel, Microsoft Word and ability to learn company system
  • Punctual, courteous, detail orientated, meticulous, and reliable
  • French and English language,  written and spoken fluently

Working conditions:

  • Part-Time/Full-Time, up to 32 Hours/Week
  • Night shift, 3-5 times weekly 23:00 - 07:00
  • Day Shift, 2-5 time weekly
  • Flexibility with weekday shift switches

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Night Auditor / Front Desk Agent at Hotel Montreal Metropolitain

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