Directeur (trice) Ressources Humaines / Human Resources Manager

Offer published on Jun 11


Hôtel Holiday Inn & Suites Montréal Centre-Ville Ouest

5 offers

Offer details

Start date: As soon as possible


Hospitality, Tourism

Montreal, QC

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About Hôtel Holiday Inn & Suites Montréal Centre-Ville Ouest

Au cœur de Montréal, dans le quartier des affaires, le Holiday Inn & Suites
Montréal Centre-ville Ouest est idéalement situé à quelques pas du Centre-Bell,
à l’angle du boulevard René-Lévesque Ouest et de la rue Lucien-L’Allier. Dans
un décor moderne et une ambiance électrisante, (re)découvrez le centre-ville de
Montréal dans le cadre des vos voyages d’affaires et de loisirs.

Job description


The Director of Human Resources is responsible for achieving the administrative and HR objectives of the establishment. These objectives can be achieved through daily interactions and communications with the hotel's administration and employees. The Director of Human Resources assists the general manager in administrative functions and the management of human resources in the hotel while adhering to the standards established by Hospitality Services RIMAP.


  • Assist the general manager and other managers in human resources management, including workforce planning, recruitment, performance management, performance evaluations, assigned tasks, employee development, and training to maintain the required level of expertise in each department.
  • Lead various projects related to hotel operations.
  • Write, modify, and update job descriptions.
  • Post job openings on various employment websites and manage applications.
  • Conduct phone and in-person interviews.
  • Draft employment contracts.
  • Responsible for welcoming new employees and providing orientation.
  • Distribute and monitor locker assignments for employees.
  • Maintain employee records.
  • Manage the compensation and benefits process following company policies and legislation.
  • Implement and monitor the performance management process.
  • Manage workers' compensation records.
  • Draft disciplinary notices and attend meetings with employees.
  • Master health and safety policies and procedures, and ensure their compliance. Report irregularities and any health and safety hazards immediately, if possible.
  • Monitor all dangerous or questionable situations that may jeopardize guests and hotel staff and respond accordingly.
  • Understand, master, and ensure compliance with various employment laws (LNT, LATMP, Labor Code, etc.) and the current collective agreement.
  • Participate in meetings with the union, including the health and safety committee.
  • Attend management team meetings.
  • Plan departmental meetings.
  • Participate in the Manager on Duty (MOD) program.
  • Contribute to organizing social activities and various internal publications.
  • Perform any other related tasks.

Administrative Tasks:

  • Mail management: open, date, and distribute mail to relevant individuals and departmentsTranslate documents from French to English, or from English to French, flawlessly.
  • Control and distribute internal parking cards.
  • Maintain an up-to-date emergency contact list.
  • Perform any other related tasks.


  • Fluent in spoken and written French and English. Knowledge of a third language is an asset.
  • Able to communicate ideas and concepts clearly, both in writing and verbally.
  • Maintain a professional demeanor at all times.
  • Exhibit a positive and enthusiastic attitude to foster cohesion and collaboration among teams and colleagues.
  • Interact with others with the intent of establishing positive and constructive working relationships.
  • Capable of working under pressure, with a developed sense of urgency and the ability to manage priorities.
  • High level of organizational skills to work with tight deadlines and regular follow-ups.
  • Able to evaluate different options presented and suggest solutions promptly.
  • Able to identify opportunities and problems as they arise or prevent them and take necessary steps to resolve them.
  • Show understanding in workplace conflict situations and the ability to overcome obstacles.
  • Capable of assimilating complex information from different sources, analyzing it, and adjusting or modifying it to meet specific constraints or needs.
  • Possess the ability to listen, understand, and clarify information and inquiries from colleagues, employees, or clients.
  • Have a developed leadership sense.
  • Have the ability to understand and analyze basic financial data (budget).
  • Knowledge of computer software: MS Office®, internet, and database management.
  • Ability to occasionally lift, carry, push, pull, or move loads ranging from 10 to 25 pounds.


  • Diploma from a recognized college or university in hotel management, human resources, or a related field.
  • 1 year of experience in a similar position or in hotel management.
  • Experience in management and hospitality is desirable.

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