Human Resources Manager

Montreal, QC

Start date As soon as possible

Job type

Full-time Category Hospitality


The Human Resources Manager is responsible for achieving the administrative objectives and human resources of the hotel are respected. These objectives are achieved through daily interactions and communications with hotel management and employees. The human resources manager assists the general manager in his administrative functions and the management of human resources of the hotel while respecting the standards established by RIMAP Hospitality Services. Some shifts require evening and weekend presence.





§ Assist the general manager and other managers in human resources management, including workforce planning, recruitment, performance management, performance appraisals, assigned tasks, development and training employees to maintain the level of expertise required in each department;

§ Write, modify and update job descriptions;

§ Display job openings on the various job sites and manage applications;

§ Conduct telephone and in-person interviews;

§ Write employment contracts;

§ Responsible for the warm welcome of new employees and their orientation;

§ Distribute and control the allocation of lockers to employees;

§ Keep employee files up to date;

§ Manage work accident files;

§ Write disciplinary notices and be present during meetings with employees;

§ Master health and safety and emergency policies and procedures, and ensure their application. Report irregularities immediately, if possible, and all health and safety hazards;

§ Constantly monitor all dangerous or doubtful situations which may endanger customers, hotel staff and react accordingly;

§ Assist in the management of work accidents;

§ Understand, master and ensure compliance with the various laws related to employment (LNT, LATMP, Labor Code, etc.) and the collective agreement in force;

§ Participate in meetings with the union, including the health and safety committee;

§ Participate in meetings of the management team;

§ Plan departmental meetings;

§ Participate in the Manager on duty (MOD) program;

§ Perform any other related task.



§ Write and distribute letters, memos and reports for the general manager, or for the vice-president of operations;

§ Translate documents from French to English, or from English to French, in an impeccable manner;

§ Control and distribute parking cards internally;

§ Produce the minutes of management meetings;

§ Keep the list of emergency contacts up to date;

§ Perform any other related task.



§ Diploma from a recognized college or university in hotel management, human resources or other related field;

§ 2 years of experience in a similar position or in hotel management;

§ Experience in management and hospitality is an asset.


§ Perfectly bilingual: speak, write and read French and English.

§ Able to communicate ideas and concepts clearly, in writing and orally;

§ Behave professionally at all times;

§ Develop positive and enthusiastic behavior to promote cohesion and collaboration between teams and colleagues;

§ Interact with others with the intention of establishing positive and constructive working relationships;

§ Able to work under pressure, have a developed sense of urgency and be able to manage priorities

§ High capacity for work organization in order to work with tight deadlines and carry out regular follow-ups;

§ Capable of evaluating the various options presented and suggesting possible solutions in a timely manner;

§ Able to identify opportunities and problems when they arise, or prevent them and take the necessary measures to resolve them;

§ Be understanding in conflict situations in the workplace and able to overcome obstacles;

§ Capable of assimilating complex information from different sources and analyzing, adjusting or modifying it according to specific constraints or needs;

§ Have an ability to listen, understand and clarify information and questions from colleagues, employees or customers;

§ Have a developed sense of leadership;

§ Have the ability to understand and analyze basic financial data (budget);

§ Knowledge of computer software: MS Office ®, e-mail, internet, management database;

§ Ability to lift, transport, push, pull or occasionally move loads of 10 to 25 pounds.


* Our organization is an employer aware of professional equity and committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine is used only for the purpose of lightening the text. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected by provincial or federal laws.

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Human Resources Manager at Hilton Garden Inn Montreal Centre-Ville

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