Housekeeping supervisor
Offer published on Sep 12
About Montréal Marriott Château Champlain
Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000 de la Gauchetière. This iconic and emblematic hotel in Montreal was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms and can accommodate up to 1000 customers. If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.
Job description
Place of work : 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9
Status: Full time
Salary: 50 000$ per year, then 53 000$ per year after the probation period
Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000 de la Gauchetière. This iconic and emblematic hotel in Montreal was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms and can accommodate up to 1000 customers. If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.
Reporting to the Director of Housekeeping, the Housekeeping Supervisor oversees the daily operations of the department (arrival/departure/group/VIP) and ensures that company standards are met. This person will work closely with the front desk and engineering department. As the industry is ever-changing, the responsibilities of this position will change and evolve accordingly.
Responsibilities:
- Supervise a team of employees
- Plan and assign tasks to staff members
- Adjust schedules based on occupancy levels
- Manage stocks of cleaning products and guest supplies
- Ensure compliance with rules and procedures (Marriott standards)
- Participate in employee performance management
- Ensure proper application of the collective agreement
- Ensure the health and safety of personnel
- Coordinate services with external companies/suppliers
- Coach and mentor employees
- Inspect rooms
- Participate in the disciplinary process
- Ensure quality customer service and manage customer complaints
Required Qualifications:
- College diploma in hotel management is an asset
- 2 years of experience in a similar position in the hotel industry
- Experience in a unionized environment is an asset
Languages: Bilingualism (French and English), both oral and written, is required for this position as we serve an international clientele.
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the social life at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Department and the hotel you join. A bonus is also provided via our referral program and more.
Requirements
DEP(Diplôme d'études professionnelles)
1 ans
Are you interested?
Send your application to this employer
*For this job offer, you must apply on the employer's website.
