Hotel Receptionist and Customer Service Representative

Offer published on May 31

Company

We Rent For You Inc.

1 offer

Offer details

Start date: As soon as possible

Salary: $21 to $23 per hour

Full-time, Part-time

Hospitality, Tourism

Montreal, QC

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Job description

Company Description

We Rent For You Inc. is a property management company based in Montreal, specializing in the rental and management of residential and commercial properties in Quebec and Florida. We take pride in providing quality services to our clients, ensuring their properties are well-maintained and their needs are met.

Our WERFY division specifically focuses on the needs of tenants, offering annual, monthly, and daily rentals. We understand the importance of finding housing that meets our clients’ expectations and requirements, and we strive to provide a pleasant and hassle-free rental experience.

Job Description

We are seeking a Hotel Receptionist and Customer Service Representative to join our dynamic team. This role involves delivering exceptional service to our clients and efficiently managing the reception operations of our hotel.

Key Responsibilities

·        Provide high-quality customer service by professionally and courteously responding to client requests and needs.

·        Manage client reservations and arrivals, as well as special requests.

·        Coordinate maintenance and room cleaning service requests.

·        Utilize hotel management software such as Booking.com and Expedia to handle reservations and billing; knowledge of Cloudbeds and Airbnb is an asset.

·        Communicate effectively with clients.

·        Maintain good organization to ensure an efficient workflow at the reception.

·        Demonstrate flexibility and stress resilience to handle dynamic situations and last-minute changes.

Start Date: As soon as possible.

Benefits:

·        Training opportunities.

·        Competitive salary: Between $21.00 and $23.00 per hour.

·        Collective insurance benefits.

·        Possibility of growth within the company.

·        Dynamic and stimulating work environment.

At WERFY by We Rent For You Inc., we believe in the importance of excellent customer service. We are committed to providing exceptional service to our clients, responding promptly to their requests, and ensuring they feel welcomed and taken care of. We are a dynamic and passionate team dedicated to delivering quality real estate solutions to our clients.

If you would like to join our team and contribute to our mission of providing top-notch property management service, we would be delighted to receive your application.

To apply, please send your resume to emploi@werfy.com.

Thank you for your interest in our company. We look forward to discussing your qualifications and potential for this position.

Requirements

Requirements

·        Hospitality or tourism training or a degree in hotel management/tourism.

·        Previous experience in the hotel industry is required.

·        Excellent communication skills in French and English (knowledge of other languages is a significant asset).

·        Customer service-oriented with the ability to professionally and courteously resolve client issues.

·        Proficiency in hotel management software, including Booking.com and Expedia; familiarity with Cloudbeds and Airbnb is an asset.

·        Strong organizational skills and the ability to manage client reservations, arrivals, and departures.

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