Guest Service Specialist
If you are interested in joining a successful entrepreneurial company with room to grow professionally, if your career goals include joining a dynamic and talented team as part of an awesome, quickly expanding industry, then read on...
We’re expanding our team! We are currently looking to hire a Guest Service Agent.
- You are a highly motivated self-starter
You are outgoing, love to meet people and confident in taking the initiative
You are comfortable using general office software programs and navigating the Internet
You know how to manage priorities and organize tasks according to urgency
You are capable of coordinating and synthesizing information coming from different sources
You are reliable, well organized and highly motivated to work with the public
You appreciate teamwork and have excellent interpersonal skills
You present yourself as confident, courteous and professional
You are able to communicate with high level corporate clients and demanding customers
With an overarching goal of offering the best assistance to our guests during their arrivals and departures, and assuring that their needs are met throughout their stay, this position will cover two key activities : logistics and customer service.
You respond to the specific verbal or written requests and requirements of the guests during their stay
You welcome the guests into their apartment, review procedures, and inventory, as well as demonstrate how to operate all appliances and equipment
You handle all client request in an efficient and effective manner
You control the inventories of supplies and equipment for the apartments
You coordinate with booked guests before their planned arrival in order to ensure a smooth and stress-free check-in
- You can offer recommendations for activities, restaurants and services in the area
At Corporate Stays, we’re looking for a personality, not a piece of paper. We want a special kind of person! Get in touch and show us what you’ve got!