Front Office Clerk

Baie-Saint-Paul, QC, Beaupré, QC, and Quebec City, QC

Start date As soon as possible

Job type

Full-time Categories Hospitality, Tourism, Ski Resorts
Description
  • Welcome guests and ensure their security throughout the stay
  • Answer and forward calls
  • Perform a constant high-end service, according to the Delta Hotels by Marriott brand while respecting Marriott and CAA Diamonds service standards
  • Verify and correct reservations and billings
  • Act as a concierge in informing guests of surrounding activities
  • Follow management procedures and policies
  • Perform related administrative tasks
  • Perform any related tasks

  • Salary: 17.60$ per hour passed the probation (plus commissions on reservations) and advantages 
  • Employee discounts worldwide on rooms and food and beverage at any Marriott International Hotels (A 31-brand portfolio with more than 7000 hotels across 131 countries)
  • Hotel located at the foot of the mountain for outdoor lovers
  • Hotel located 30 minutes by car from Quebec City
Requirements
  • Bilingualism is essential, both written and verbal
  • Experience with guest service considered an asset
  • Knowledge of Microsoft Office, Marriott systems, and LightSpeed, considered an asset
  • Great communication skills and interpersonal relations
  • Professionalism and work well under pressure

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Front Office Clerk at Delta Hotels by Marriott, Mont Sainte-Anne

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