Front-Desk Manager

Montreal, QC

Start date As soon as possible

Job type

Full-time Categories Hospitality, Tourism
Description

We are currently seeking a full-time candidate for the permanent position of front-desk manager to join our team at Motel Ideal Lajeunesse. The position would entail both reception work and managerial tasks. 

Wages: 
Daytime shifts starting $18/h. Night auditor shifts starting at $20/h. Different rates apply for training (first 1-2 weeks) and probation periods (first 3 months). However, this salary is negotiable and subject to potential raises depending on the quality of the work completed. 

Management tasks:
  • Prepare weekly employee work schedules
  • Implement new front-desk policies
  • Answer and followup customer requests
  • Occasionally replacing receptionists in case of emergencies
Reception tasks:
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
Night auditor tasks (only in case of replacement):
  • On top of the receptionist tasks above, the auditor will be charged of verifying the worksheets of the current day's employees.
Requirements

  • Experience in customer service is a must
  • Communication proficiency in French and English
  • Available every day of the week (including weekends)
  • Management experience is a plus
  • Intermediate computer usage capabilities
  • Strong sense of responsibility
  • Professionalism
  • Organization
  • Handles pressure

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Front-Desk Manager at Motel Idéal Lajeunesse

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