Director (e) of accommodation
Offer published on Sep 19
Offer details
Start date: As soon as possible
Full-time
Hospitality, Tourism, Administration
Quebec, QC
Job description
Made with character!
Les Meubles Saint-Damase is one of the most recognized & qualified leaders in the manufacture of custom luxury hotel furniture to be renamed international. The company wants to create a high-end boutique hotel concept in a «laboratory» style by acquiring the Cap Diamant hotel and Maison du Fort, both located a few steps away in Old Quebec. The 2 accommodations will total about 17 rooms and Cap Diamant will be the first to be in operation.
We are looking for a director (e) of accommodation responsible for 2 hotels.
What a typical day would look like:
- Establish, enforce and enforce the policies and procedures of reception and more generally of the company;
- Establish occupancy forecasts;
- Determine pricing and hosting promotion strategies, in collaboration with Sales and Marketing Manager, General Management and other relevant Service Managers;
- Manage the human resources of his department (hiring staff, training, work breakdown, scheduling, supervision, performance evaluation, conflict management, etc.);
- Ensures a healthy profitability of hosting departments by developing forecast budgets and managing costs; also analyzes monthly financial results to improve the performance of its services;
- Develop an effective work organization to increase the quality of customer service, profitability of service and workforce skills;
- Ensure customer satisfaction during and after service delivery, manage complaints and address complaints as appropriate;
- Perform receiving tasks as required
Your future benefits:
- · Competitive salary
- · Performance Bonus
- · We are working with the city to provide free accessible parking;
- · In-company training;
- · Group insurance and group savings program available
Requirements
Your skills:
- Bilingual French / English essential;
- Good financial management and budgeting skills
- Ability to work under pressure and manage multiple tasks simultaneousy;
- Excellent communication and interpersonal skills
- Degree in Hotel Management, Business Administration or related field is an asset.
- 2 to 5 years of experience in a similar position.
Are you interested?
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