Compass Canada; Elite Lounge Supervisor, Air Canada’s Maple Leaf Lounge
Leisure, Sports & Entertainment, a division of Compass Group Canada is currently looking for Elite Lounge Supervisors in the Pierre Elliot Trudeau Airport to be a part of an exceptional team! Reporting to the Assistant Manager, the Elite Lounge Supervisor will be responsible for providing effective leadership and guidance; as well as team motivation, training & development to ensure consistent and strict adherence to established standards and expectations. The scope of work includes oversight of culinary, housekeeping, lead-hands and host/hostess teams. Elite Lounge Supervisor may perform some, or all of the following duties: - Ensure that Client, Customer and Compass Group Canada policies, procedures and standards are fulfilled at all times - Maintain harmonious employee relations through effective team management - Execute training and development, Ensure compliance to food safety and health and safety standards - Work continuously to enhance and elevate and positive customer service and establish memorable relationships with lounge guests .
-\We are seeking team members with the following qualifications: - 3 to 5 years of Supervising experience in food service or catering industry - Demonstrates analytical abilities to achieve best results - Customer Service Oriented - Excellent communication skills - Energy driven with a desire to achieve service level goals and have fun - Ability to work a flexible work schedule as well as comply with early starts (3:30am) and late evenings (midnight) - Knowledge of catering protocol and etiquette standards Other particulars: - Rate of pay is hourly and above minimum wage - Parking is paid - Full benefit package when hours of 25 or more are achieved on a regular basis; beginning after 6 months of employment - Opportunity to grow within the overarching company; Compass Group Canada If you feel you are the right candidate can contribute and would like to be a part of this team, we look forward to hearing from you!