Assistant Manager, Restaurant & Bar

Ottawa, ON

Start date As soon as possible

Job type

Full-time Categories Hospitality, Food services, Tourism, Foods
Description

At Fairmont Chateau Laurier, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Assistant Outlets Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Summary of Responsibilities:

Reporting to the Director of Outlets, responsibilities and essential job functions include but are not limited to the following:             

  • Consistently offer professional, friendly and engaging service
  • Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly and professionally
  • To assist in recruiting and training all Outlet Colleagues
  • Balance operational, administrative and Colleague needs
  • Attend regularly scheduled departmental meetings
  • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
  • Have full knowledge of all Outlet menus
  • Assist in managing the departmental budget
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned



Requirements

Qualifications:

  • Previous Food and Beverage leadership experience required
  • Previous point of sale system experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Excellent written/spoken English is required as well as good written/spoken French.
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Apply for this job

Assistant Manager, Restaurant & Bar at Fairmont Château Laurier

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