Assistant Director of Front Office

Baie-Saint-Paul, QC, Beaupré, QC, and Quebec City, QC

Start date As soon as possible

Job type

Full-time Categories Hospitality, Tourism
Description
DESCRIPTION :
  • Assist the director to control daily operational activities;
  • Assist with reservations, front office, and service;
  • Participate in planning and organising the department's human resources and materials;
  • Create and maintain, depending on the budget forecast, a functional and personalised working climate;
  • Ensure a warm welcome and perfect experience for hotel guestsè
  • Apply service standards in the department;
  • Manage, train, supervise and motivate the staff; 
  • Coordinate with all departments to ensure a perfect guest's experience;
  • Not restricted to these tasks. You may be required to perform any related tasks.
ADVANTAGES :
  • Competitive salary and depending on experience;
  • Full-time position, part of the management team;
  • Collective Insurance and retirement plan;
  • Welcome gift: 1 night at our hotel with your family; 
  • Rebates on hotel services; 
  • Employee discounts at all Marriott Hotels worldwide;
  • Paid cellphone;
  • Meal provided;
  • Uniform Dry-Cleaning service; 
  • Hotel located at the foot of the mountain for outdoor lovers.
Requirements
  • At least 1-year experience in guest service (hospitality preferred);
  • Knowledge of Microsoft Office;
  • Knowledge of LightSpeed and Marriott, considered an asset;
  • To have a certain flexibility when scheduling;
  • Knowledge of both French and English, orally and verbally;
  • Communication skills to share information, engage with the team and leadership;
  • Able to manage a team and encourage performance.

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Assistant Director of Front Office at Delta Hotels by Marriott, Mont Sainte-Anne

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