Offer published on Jan 11
About Four Seasons Hôtel Montréal
The Four Seasons Montreal is a 169-room luxury hotel that opened on May 8, 2019. The recipient of Forbes Travel Guide's 2021 prestigious 5-Star Hotel and Spa distinction, it is the only hotel in the city to have received this award and is one of only two hotels in Canada to have received 10 Forbes stars, making it the luxury destination of choice in Montreal.
Assistant Director of Engineering (maintenance)
Reports to: Director of Engineering
* Due to local laws, we prioritize applicants who have permission to work in Canada, and it is essential that both English and French are spoken and written perfectly.
The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellency and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.
The Assistant Director of Engineering reports directly to the Director of Engineering. His or her primary role is to assist the Director of Engineering in all aspects of hotel and building maintenance, including electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, interior, painting and decorating, and to respond to requests and issues in an efficient, courteous and professional manner to achieve maximum customer satisfaction while adhering to Four Seasons policies. The Assistant Director of Engineering will, among other things, be responsible for supervising a team of seven (7) technicians in the department.
Assists in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis;
Ensures proper execution of work order/request system and that items are followed up on when necessary;
Ensures the hotel follows all local codes and regulations;
Maintains logs on movement of stock items and tools and monitor distribution of items;
Controls departmental labor and operational expense;
Makes effort in reasonable energy saving and launch productive programs;
Offer supervision on contractors and suppliers to assure the qualified rectification and items purchasing;
Creates, approves and posts all Engineering staff schedules;
Helps to create and adhere to annual budget for the division;
Ensures that all emergency and life safety equipment and systems are inspected, tested and certified as per law and local codes;
Must be able to multitask and prioritize departmental functions to meet deadlines;
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
Must be able to maintain confidentiality of information;
Requires reading of blue prints;
Supervises and trains all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards;
Acts appropriately in all dangerous and/or emergency situations (fires, power outages, infiltrations, floods, etc.);
Ensures that the work order/request system is properly executed and that items are followed up as required;
Prepares requisitions and work orders and ensures effective liaison with the Procurement Manager;
Implements preventive maintenance programs, policies and rules to ensure effective service;
Works harmoniously and professionally with colleagues and supervisors;
Executes all other related tasks.
Desired qualifications and skills
Ability to communicate fluently in English and French, both orally and in writing;
Holding degree or certificate in either HVAC, Plumbing, Stationary Engineer, Refrigeration, etc. Any other related field would be of great asset;
3 to 5 years’ experience in a similar role within a 5-star luxury environment;
Management experience and a working knowledge of infrastructure utilities including, electrical distribution, chill water, natural gas, potable water, and associated equipment.
Good knowledge of the Windows platform;
Capacity to work in a fast-paced environment;
Ability to work under pressure and manage it in a positive and effective way;
Demonstrates a very high team spirit;
Interest and ability to provide outstanding service to our guests;
Maintains a professional appearance and behaves in a mature manner with integrity at all times;
Being calm and patient and be of service passion.
Be organized, meticulous and resourceful;
Good knowledge in plumbing, HVAC, carpentry, electricity and painting;
Must be available days, evenings, holidays and weekends so he can be accessible to his Engineering staff for any emergencies needing his expertise ;
Management experience and a working knowledge of commercial swimming pools.
What’s in it for you?
Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.).
Discounts at our MARCUS Restaurant and our 5 Star Spa.
Employee themed recognition days and events such as Employee of the month, Service milestone celebrations, birthday events, and more!
Complimentary meal per shift in our employee dining room (Café 1440).
Retirement plan with employer contribution.
Paid time off including sick days, vacation days and 2 additional floating holidays per year.
Excellent training, development, and mobility opportunities.
Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability).
And so much more!
The task list specified above is a non-exhaustive one, the position will require a constant adaptation to various situations of high stress activity.
*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.