Assistant Director of Cleanliness and Style

Hilton is known for being a people-oriented company that offers legendary service. Its culture of excellence drives us to always anticipate the needs of our guests, and to achieve this, we must also commit to taking care of our teams so they can thrive personally and professionally.

The Curio Collection by Hilton impresses not only with its luxurious amenities but also with the experiences created for guests.

The Vogue Hotel Montreal, part of the Curio Collection by Hilton, is a property of Artifact Group, a private Canadian investment and property management company focused on acquiring and managing real estate assets across various classes, including hospitality, office spaces, and multi-family buildings.

Why are you important?

Our team is growing, and we need someone like you. With an eye for detail, a taste for quality work, and a desire to create a welcoming work environment, come and develop with us.

Job Nature

You will be the person who helps manage and coordinate all activities within the housekeeping department to deliver an exceptional guest experience.

Responsibilities

As the Assistant Director of Cleanliness and Style, you will perform various frontline tasks in a lodging establishment.

Under the direct supervision of the Director of Cleanliness and Style, you will assist the department director with different responsibilities, including but not limited to:

MANAGEMENT / SUPERVISION

• Manage the human resources of your department (training, work allocation, conflict resolution, etc.).
• Coordinate and supervise the daily activities of the staff.
• Plan work schedules.
• Assign rooms and tasks to attendants and team members.
• Coordinate daily cleaning activities.
• Implement and enforce service policies and procedures and, more broadly, the company’s standards.
• Any other related tasks.

MATERIAL RESOURCE CONTROL

• Oversee the department's material resources (inventory management, housekeeping equipment and supplies, procurement, etc.).

SERVICE

• Work in coordination with other departments in the establishment.
• Ensure the general cleanliness of the property by conducting inspection rounds.
• Perform housekeeping tasks as needed.

Schedules

Numerous options are available: day, evening, weekend, and holiday shifts.

Currently, we’re offering a permanent, full-time position

Compensation and Benefits

• Salary: to be determined based on experience.
• Group insurance, with 55% covered by the company.
• Transportation allowance of $100 (upon presentation of receipt).
• Cell phone allowance of $50 (upon presentation of receipt).
• 3 weeks of vacation per year, increasing to 4 weeks after 5 years.
• Discounts on certain services/amenities provided by the Hilton chain.
• Advancement opportunities: Whether you wish to build your entire career with the HKP team, or if you seek skill development and growth, it’s all possible. We have multiple hotels in Montreal and the surrounding area.

Expected Qualities

• Autonomy
• Initiative
• Organizational skills
• Honesty
• Teamwork
• Conflict management
• Stress tolerance

Essential Skills and Attitudes

• 3 to 5 years in a similar position
• Enjoy teamwork and coordination
• Skills in human resource management in a unionized environment (team management, conflict resolution, etc.)
• Customer service skills
• Leadership and decision-making ability
• Communication skills, both within and outside the housekeeping department, and the ability to address issues
• Demonstrate rigor and openness
• Good stress management
• Professional behavior (interpersonal skills, versatility, initiative, objectivity)
• Knowledge of Opera and HotSOS (hotel management software) is considered an asset.